In this episode of Bringing the Human back to Human Resources, Mike Seidle speaks with Traci about how PivotCX is bringing the human element back to the candidate experience. Employers continue struggling to create a positive experience for job seekers. Complex multi-step applications, chatbots, and over-worked recruiters make it harder to reach out to job applicants quickly and personally. Since the job market is becoming much more competitive, talent has become the main concern for businesses of all sizes. Speed of response and keeping the human interaction in hiring are key elements of the candidate experience. Candidates who get responses quickly are more likely to follow through the screening process and get hired.
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