Job seekers expect an immediate response yet it can take busy HR departments days to respond to an online application. That doesn’t cut it today. With PivotCX, we’re connecting with candidates in seconds.
The immediacy of the response to our text broadcast blew us away. People who wouldn’t respond to emails or calls texted us. Things that would have taken us days or weeks to resolve in the past were handled in real-time. There is no question this is a game-changer for us.
We saw how texting could accelerate the hiring process, improve the candidate experience, and really differentiate us in an already hyper-competitive labor market for caregivers.
How PivotCX Creates the Best Candidate Experience
Great First Impressions
Make every candidate’s first impression great with an immediate human to human conversation.
You never get a second chance to make a first impression.
Texting was so much better than having to fill out a 30 minute application before knowing anything.
Relationships Built on Trust
Relationships are built on trust and communication. Set expectations and meet them through the entire recruiting process.
From the very beginning, I knew exactly where I stood in the application process and could easily communicate via text or phone with the recruiter and hiring manager.
Always Stay in Touch
PivotCX makes conversational media like SMS easy. Keep the conversation throughout the recruiting process and beyond.
I don’t read my emails and won’t answer a call if I don’t know who it is. I am on my phone all the time, so texting worked great for me.